9 Month 11, 2021

Refund and return policy

Cancellation of purchase/refund policy

Any refund request can be approved or rejected. If approved, we will according to the specific services and Frans Ecommerce Enterprise The agreed amount of the refund.

  • If the design does not meet the industry standard practice, any paid design work, or professional service fees or Deposit will not be refunded
  • We reserve the right to according to the conditions of purchase charged any administration fees
  • Management reserves the right to reject/approve the request to cancel all right.

Need help?

About refund and return, please contact support@ecommerce.fransitia.com  Contact us.

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Refund Reason

Celebrating the official launch of FransChat

FransChat is an automatic chatbot for Facebook and Instagram, which can help you to automatically reply to customer reviews and private chats. Buy any website building package of Frans Ecommerce now, you can add 1 year of FransChat special package version at RM199.00, the original price is RM999.00.



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